Front End Clerk - Part Time | Flexible Shifts & Customer Service

Metro; Hamilton; On-site; CAD 23,000 - 24,000; Part time

Job summary

METRO Food Basics in Hamilton is hiring a Front End Clerk for part-time, permanent work within a unionized team. The role includes greeting customers, assisting with product locations, handling payments, and maintaining checkout operations.

Shift coverage includes days, evenings, weekends. The wage starts at $16.90–$17.00 per hour with potential increases per the collective agreement, and higher offers may be made based on skills and experience.

Qualifications

• Customer service driven.
• Strong communication skills.
• Retail experience is considered an asset.
• High attention to detail and basic level of numeracy skills.
• Basics computer and register skills is an asset.
• Able to stand for extended periods of time.

Responsibilities

• Greet customers warmly as they enter the store.
• Address customer inquiries and assist with locating products.
• Handle customer complaints and resolve issues promptly.
• Scan items quickly and accurately.
• Process various forms of payment (cash, credit/debt cards, gift cards).
• Process returned items.
• Provide receipts and any necessary change.
• Offer assistance with loyalty programs or coupons.
• Maintain an accurate cash drawer.
• Perform cash drops and prepare cash deposits as required.
• Balance the cash register at the end of the shift.
• Keep the checkout area clean and organized.
• Follow store policies and procedures to ensure safety and security.
• Report any spills, hazards, or equipment issues to management.
• Work with other team members to ensure store operations run smoothly.
• Communicate effectively with supervisors and other departments.
• Assist team members with put aways/returns.

Skills

Customer service

Communication

Retail experience

Attention to detail

Numeracy

Register skills

Job description

METRO Food Basics in Hamilton is hiring a Front End Clerk for part-time, permanent work within a unionized team. The role includes greeting customers, assisting with product locations, handling payments, and maintaining checkout operations.

Shift coverage includes days, evenings, weekends. The wage starts at $16.90–$17.00 per hour with potential increases per the collective agreement, and higher offers may be made based on skills and experience.