Front End Clerk - Part-Time Customer Champion

Metro-b8bc132; Kitchener; On-site; CAD 19,000 - 27,000; Part time

Job summary

METRO is seeking a Front-End Clerk for a part-time, permanent role in Canada. You will be the face of the brand, greeting customers, assisting with product location, and handling payments with care.

The position requires flexibility for nights, weekends, and holidays, with a wage starting at 16.90 CAD per hour and potential increases based on experience and collective agreements. Join METRO’s dynamic team today.

Qualifications

• Retail experience is considered an asset.
• High attention to detail and basic numeracy skills.
• Basics computer and register skills is an asset.
• Able to stand for extended periods of time.
• Must be available to work flexible shifts which may include nights, weekends and holidays.

Responsibilities

• Greet customers warmly as they enter the store.
• Address customer inquiries and assist with locating products.
• Handle customer complaints and resolve issues promptly.
• Scan items quickly and accurately.
• Process various forms of payment (cash, credit/debit cards, gift cards).
• Process returned items.
• Provide receipts and any necessary change.
• Offer assistance with loyalty programs or coupons.
• Maintain an accurate cash drawer.
• Balance the cash register at the end of the shift.
• Keep the checkout area clean and organized.
• Follow store policies and procedures to ensure safety and security.
• Report any spills, hazards, or equipment issues to management.
• Work with other team members to ensure store operations run smoothly.
• Communicate effectively with supervisors and other departments.
• Assist team members with put aways/returns.

Skills

Customer service

Numeracy

Cash handling

Communication

POS familiarity

Tools

POS system

Job description

METRO is seeking a Front-End Clerk for a part-time, permanent role in Canada. You will be the face of the brand, greeting customers, assisting with product location, and handling payments with care.

The position requires flexibility for nights, weekends, and holidays, with a wage starting at 16.90 CAD per hour and potential increases based on experience and collective agreements. Join METRO’s dynamic team today.