Front Desk & Records Admin Specialist

Nova Scotia; Glace Bay; On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Defined Benefit Pension Plan

Health Insurance

Dental Insurance

Vacation benefits

Employee and Family Assistance Program

Job summary

Government of Nova Scotia in Glace Bay is seeking a Secretary to support the Opportunities and Social Development Department. You will welcome visitors, provide essential clerical support, and back up the clerical team as needed.

The role requires a 1-year business course and at least 2 years of related experience; strong MS Office skills and discretion are essential in a fast-paced government environment. A competitive benefits package is offered with a defined pension plan.

Qualifications

• 1-year business course plus minimum 2 years of related experience or equivalent
• Proficient in Microsoft Office programs (Word/PowerPoint/Outlook/Excel)
• Able to work autonomously in fast-paced environment with tact and diplomacy
• Meticulous organization and attention to detail; strong relationship-building skills
• Familiarity with Integrated Case Management (ICM) is an asset
• Assessment tools may include written tests, interviews and reference checks

Responsibilities

• Maintain and organize files using the STAR/STOR system for quick retrieval
• Manage document workflow: faxing, copying, scanning and filing
• Respond to FOIPOP requests by promptly retrieving information
• Process incoming and outgoing mail efficiently
• Answer general inquiries and route calls appropriately
• Type confidential correspondence and enter client notes in the ICM system
• Ensure files and documentation are current and well-organized
• Schedule meetings and manage calendars to keep operations on track

Skills

MS Office proficiency

Autonomous work style

Tact & diplomacy

Meticulous organization

Team player

Strong communication

Education

1-year business course

2+ years related experience

Tools

Word

PowerPoint

Outlook

Excel

Job description

Government of Nova Scotia in Glace Bay is seeking a Secretary to support the Opportunities and Social Development Department. You will welcome visitors, provide essential clerical support, and back up the clerical team as needed.

The role requires a 1-year business course and at least 2 years of related experience; strong MS Office skills and discretion are essential in a fast-paced government environment. A competitive benefits package is offered with a defined pension plan.