Front Desk - Receptionist

Touchmark; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

Touchmark is seeking a Front Desk Receptionist to be the welcoming face of their community. The ideal candidate will have strong customer service skills, a friendly demeanor, and the ability to multitask effectively. This role is key in providing five-star hospitality to residents and guests.

Qualifications

• Outgoing, warm, friendly personality.
• Strong customer service and communication skills.

Responsibilities

• Be the first point of contact for residents and guests.
• Handle inquiries and maintain a welcoming environment.

Skills

Customer Service

Communication

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

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At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills.

In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.

Front Desk Receptionist - Casual position (mainly for night and weekend shifts)

Do you have a passion for providing the best to your guests and customers? Do you enjoy being the face of an organization – the first person that people encounter when they call or visit your workplace?

If this sounds like you, we would love to talk with you about the opportunity to be the face of our organization! Touchmark at Wedgewood is Edmonton’s leading full-service senior living community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as a Concierge.

As the Concierge, you will wear a variety of hats! The front desk is literally the heartbeat of our community – it’s the place where residents and guests might stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.

The candidate must have an outgoing, warm, friendly personality with strong customer service and communication skills. This position requires professional appearance and demeanor, as well as the ability to stay calm in emergency situations.

The Ideal Candidate Will

• Have Standard First Aid Certification – requirement
• Be committed to and passionate about 100% customer satisfaction
• Possess a high school diploma or equivalent
• Be excellent at handling multiple tasks simultaneously
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors

Successful candidate will require a clear Police check to work with the Vulnerable Sector.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Wellness and Fitness Services

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Sherwood Park, Alberta, Canada 5 months ago