Host (Full Time)

Accor Hotels; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Host/Hostess, where your warm and welcoming demeanor will create memorable dining experiences for guests. In this role, you will be the first point of contact, ensuring that every guest feels valued and appreciated. You will coordinate seating arrangements, manage dining flow, and contribute to a safe and pleasant environment. This opportunity offers a chance to grow within a dynamic team that values diversity and inclusion, and where your contributions can make a real impact on the guest experience. If you are passionate about service and enjoy a fast-paced environment, this is the perfect role for you.

Benefits

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Comprehensive wellness platform

Learning programs

Career development opportunities

Qualifications

• Minimum 6 months of food and beverage experience required.
• Must be physically fit to lift trays and stand for long periods.

Responsibilities

• Greet and welcome all guests to the restaurant warmly.
• Coordinate seating arrangements and ensure service flow.
• Maintain a clean and safe working environment.

Skills

Food and Beverage Experience

Self-Motivated

Decision Making

High Service Levels Under Pressure

Physical Fitness

Job description

Company Description

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

Host (Full Time)
As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention will provide a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. Together, let’s turn moments into memories.

What you will be doing:

• Provide warm greeting and welcome all guests to the restaurant
• Obtain dining information from guests, such as dietary restrictions or special occasions
• Coordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business
• Seat guests in an organized fashion to maintain service flows for the Servers
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Carry out any other tasks as assigned

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs, and ramps

Qualifications

Your experience and skills include:

• Minimum 6 months food and beverage experience
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to maintain high service levels under pressure
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What is in it for you:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Hourly Rate Range: $19.39 - $20.39 CAD Gross per hour