Front Desk - Ode'imin

Shared Health-Soins Communs; Winnipeg; On-site; CAD 29,000 - 33,000; Full time

Job summary

WHC in Winnipeg is seeking a part-time receptionist/medical assistant to provide program and client service support in line with WHC policies. The position is 0.5 FTE with dayshift hours, in-person work from 11:00am to 3:00pm, Monday to Friday, totaling four hours daily.

The role emphasizes strong communication, data handling, and intake support, with a focus on compassionate, efficient customer service and collaboration within a multidisciplinary team.

Qualifications

• Completion of high school or equivalent program of studies.
• The successful candidate will possess excellent analytical, verbal and written communication skills and be able to work to strict deadlines while contributing to a professional working environment.

Responsibilities

• Provide program and client service support functions in accordance with WHC policies and procedures.
• Maintain consistent and high-quality programs and services.
• Support intake processes and assist with daily administrative tasks.

Skills

Detail-oriented

Organized

Self-motivated

Excellent communication

Education

High school diploma or equivalent

Tools

Accuro EMR

Job description

WHC promotes personal agency and believes that all people should be empowered to take care of their mental, emotional, sexual, physical and spiritual health and wellbeing. We offer sexual, reproductive, and mental health care and support for people of all genders. Our organizational values guide our work through an anti-racist, anti-oppressive, intersectional, feminist, harm reduction lens .

Position Summary

To provide program and client service support functions in accordance with WHC policies and procedures to maintain consistent and high-quality programs and services. Hours of work may include day, evening and weekend hours.

FTE: 0.5

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 4 hours

Rotation Calendar: Monday to Friday 11:00am to 3:00pm

Salary: $21.081 , $21.699 , $22.335 , $22.991 , $23.667 , $24.36

Requirements

The ideal candidate is a self-motivated, organized and detail-oriented individual. The successful candidate will possess excellent analytical, verbal and written communication skills and be able to work to strict deadlines while contributing to a professional working environment.

Candidates must have

• Completion of high school or equivalent program of studies

Assets

• Proficiency in both official languages or other language
• Experience as a Receptionist and/or Medical Assistant
• Experience working in an intake role
• Experience in customer service, community host
• Experience using Accuro EMR
• Knowledge of barriers that affect 2SLGBTQIA+ & BIPOC communities accessing health care
• Commitment to anti-oppressive and anti-racist work practices

WHC is committed to the development of a staff team that reflects the diversity of the communities we serve. We strongly encourage persons who reflect the diversity of our clients to apply. We welcome and encourage applications from all women*, racialized and Indigenous people, people with disabilities, and members of the 2SLGBTQ* community. We invite applicants who can contribute to the mission, vision and values of WHC, and the achievement of its strategic plan through collaboration and teamwork.