Front Desk Medical Office Assistant – Patient Care

Medicentres Canada Inc.; London; On-site; CAD 32,000 - 42,000; Part time

Job summary

Medicentres Canada Inc. in London, Ontario seeks an entry-level Medical Office Assistant to provide exceptional customer service and support to physicians and medical staff. You will handle patient reception, scheduling, and light administrative tasks in a clinic setting.

The role involves assisting with minor procedures, medical record handling, and maintaining a clean, organized patient environment. Ideal candidates have strong communication skills and basic healthcare terminology knowledge.

Qualifications

• High school diploma or equivalent.
• Recent customer service experience.
• Excellent verbal and written communication skills.
• Problem solving skills.
• Must be able to handle confidential information in compliance with health privacy laws.
• Experience with Medical terminology is an asset.

Responsibilities

• Answering phones, greeting and registering patients.
• Responding to patient enquiries in person and by phone.
• Initiating forms, creating billings, and collecting payment for services not covered by insurance.
• Escorting patients to exam or treatment rooms and preparing patients for physician.
• Cleaning and preparing exam and treatment rooms between patient visits.
• Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD's.
• Performing diagnostic testing as ordered by the physician including urinalysis.
• Performing Blood pressure readings, temperature readings, height and weight measurements as ordered by the physician.
• Scheduling and notifying patients of appointments.
• Scanning patient documents into electronic medical records as required.
• Opening mail, receiving faxes, and distributing as appropriate.
• Completing daily, monthly and weekly chore lists as required.
• Performing other duties as assigned.

Job description

Medicentres Canada Inc. in London, Ontario seeks an entry-level Medical Office Assistant to provide exceptional customer service and support to physicians and medical staff. You will handle patient reception, scheduling, and light administrative tasks in a clinic setting.

The role involves assisting with minor procedures, medical record handling, and maintaining a clean, organized patient environment. Ideal candidates have strong communication skills and basic healthcare terminology knowledge.