Front desk Hotel clerk

Autismservices; Canada; On-site; CAD 19,286 - 24,796; Full time

Job summary

Holiday Inn Express is seeking a friendly, professional Front Desk Clerk to join our team in Canada. You will be the first point of contact for guests, handle check-ins/outs, and respond to inquiries with a welcoming demeanor.

The role requires strong communication skills, basic computer knowledge, and availability for evenings, weekends, and holidays. Excellent appearance and a positive attitude are essential as you coordinate with housekeeping and maintenance to ensure a spotless lobby.

Qualifications

• Previous front desk or customer service experience is an asset
• Strong communication and interpersonal skills
• Basic computer skills (knowledge of hotel booking systems is an asset)
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Must be available to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a courteous and professional manner
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Process reservations, cancellations, and payments
• Handle guest concerns and resolve issues promptly
• Maintain accurate guest records and cash handling procedures
• Coordinate with housekeeping and maintenance staff as needed
• Ensure front desk and lobby areas are clean and organized.

Skills

Guest service experience

Communication skills

Interpersonal skills

Basic computer skills

Multitasking

Professional appearance

Evening/weekend availability

Job description

Email: [e-mail]

In Person: Drop your resume at the front desk. 492-114 St NorthBattleford

Job Description

Holiday Inn Express is seeking a friendly, professional, and customer-focused Front Desk Clerk to join our team. The successful candidate will be the first point of contact for our guests and will help ensure a positive and welcoming experience.

Responsibilities

• Greet and welcome guests in a courteous and professional manner
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Process reservations, cancellations, and payments
• Handle guest concerns and resolve issues promptly
• Maintain accurate guest records and cash handling procedures
• Coordinate with housekeeping and maintenance staff as needed
• Ensure front desk and lobby areas are clean and organized.

Qualifications

• Previous front desk or customer service experience is an asset
• Strong communication and interpersonal skills
• Basic computer skills (knowledge of hotel booking systems is an asset)
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Must be available to work evenings, weekends, and holidays.

Working Conditions

• Standing for extended periods
• Shift work including evenings, weekends, and holidays