front desk hotel clerk

Manitoulin Hotel & Conference Centre; Northeastern Manitoulin and the Islands; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality venue in Ontario is seeking a Front Desk Hotel Clerk. In this role, you will register guests, manage reservations, and provide excellent customer service. The position requires at least one year of experience and the ability to communicate effectively in English. You will work on-site and must be able to perform clerical duties, as well as handle guest inquiries. Benefits include free parking and on-site amenities, with a competitive hourly wage of $17.60.

Benefits

Free parking available

Wellness program

On-site housing options

On-site amenities

Qualifications

• Must have 1 year to less than 2 years of experience in a similar role.
• Strong command of the English language required.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Provide information on hotel facilities and services.

Skills

Customer service

Problem-solving

Communication

Multitasking

Education

Secondary (high) school graduation certificate

Job description

Job Title

Front desk hotel clerk

Job details

Posted on December 15, 2025 by Manitoulin Hotel & Conference Centre

Location

Little Current, ON P0P 1K0

Work location

On site

Salary

$17.60 per hour, 35 to 50 hours per week

Terms of Employment

Full time, Term or contract

Start date

Starts as soon as possible

Vacancies

4 vacancies

Responsibilities

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (e.g. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wake‑up calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Benefits

Financial benefits

• As per collective agreement

Other benefits

• Free parking available
• On‑site amenities
• On‑site housing options
• Wellness program

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• Language: English

Employment groups

Support for persons with disabilities

• Provides physical accessibility accommodations (e.g. ramps, elevators)
• Participates in government or community programs supporting persons with disabilities
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in government or community programs supporting newcomers and/or refugees
• Assists with immediate settlement needs (e.g. housing, transportation, storage, childcare, winter clothing)
• Supports social and labour market integration (e.g. community resource access, language training, skills training)
• Recruits newcomers and/or refugees displaced by conflict or natural disaster
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs pairing newcomers and/or refugees with experienced employees
• Provides diversity and cross‑cultural training to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Participates in government or community programs supporting youth employment
• Offers on‑the‑job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Participates in government or community programs supporting Veterans
• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives
• Assists with immediate transition needs (e.g. relocation, housing)
• Supports Veterans in translating their military skills and experience into the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace

Support for Indigenous people

• Participates in government or community programs supporting Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with Indigenous communities, Indigenous‑owned businesses and organizations
• Provides cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Participates in government or community programs supporting mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options allowing gradual workload reduction
• Offers phased re‑entry options for mature workers returning after retirement
• Provides workspace accommodations (e.g. ergonomic considerations, accessible parking)
• Offers resources to help mature workers plan retirement (e.g. financial planning, pension access)

Supports for visible minorities

• Participates in government or community programs supporting visible minorities
• Applies hiring policies that discourage discrimination (e.g. anonymizing the hiring process)
• Offers mentorship programs pairing visible minorities with experienced employees
• Provides diversity and cross‑cultural training to create a welcoming work environment for visible minorities

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self‑identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026‑01‑05

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.