Front Desk Guest Services Associate (Hotel)

Halifax Tower Hotel /Comfort Hotel; Beechville; On-site; CAD 36,000 - 48,000; Full time

Job summary

Halifax Tower Hotel / Comfort Hotel is seeking a front desk agent to warmly welcome guests, manage reservations, and provide information about local attractions. You will handle check-ins, resolve issues, and balance cash while ensuring a smooth stay for guests.

The role requires 1–2 years in hospitality front desk, strong communication, and reliability. Evening/Morning/Day shifts, permanent, English language environment, 35–40 hours weekly, on-site in Beechville, NS.

Qualifications

• Secondary school graduation certificate required.
• 1–2 years of experience in hospitality front desk or equivalent.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel and change room reservations; process arrivals and departures.
• Provide information on hotel facilities and area points of interest.
• Balance cash, prepare reports and receipts.
• Maintain inventory of vacancies and room assignments.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Organization

Reliability

Resourcefulness

Education

Secondary school certificate

Tools

Central reservation system

Computerized bookkeeping system

Job description

Halifax Tower Hotel / Comfort Hotel is seeking a front desk agent to warmly welcome guests, manage reservations, and provide information about local attractions. You will handle check-ins, resolve issues, and balance cash while ensuring a smooth stay for guests.

The role requires 1–2 years in hospitality front desk, strong communication, and reliability. Evening/Morning/Day shifts, permanent, English language environment, 35–40 hours weekly, on-site in Beechville, NS.