Front Desk Experience Lead — Wellness Clinic

Medium; Toronto, Mississauga, Markham, Richmond Hill; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

100% Employer-Paid Extended Health Benefits

Group RRSP with Employer Match

Discounted Pet Insurance

Complimentary paid staff treatment sessions

Bonus for referral of new team members

Employer-paid Mental Health Support

Job summary

A modern physical therapy company in Canada is seeking knowledgeable Front Desk Associates to provide exceptional service while managing the clinic's schedule and operations. Candidates should have prior customer service experience, strong communication skills, and a desire to contribute to a positive client experience. This role offers competitive pay and extensive employee benefits including health support and bonuses for referrals. Join us to be part of a community committed to wellness and client satisfaction.

Qualifications

• 1+ years of experience in customer service and/or hospitality.
• Ability to ensure positive client interactions.
• Thrive in a fast-paced environment.

Responsibilities

• Provide exceptional service and hospitality.
• Manage clinic schedule and optimize bookings.
• Maintain clinic organization and cleanliness.

Skills

Customer service

Attention to detail

Team collaboration

Problem-solving

Communication

Job description

A modern physical therapy company in Canada is seeking knowledgeable Front Desk Associates to provide exceptional service while managing the clinic's schedule and operations. Candidates should have prior customer service experience, strong communication skills, and a desire to contribute to a positive client experience. This role offers competitive pay and extensive employee benefits including health support and bonuses for referrals. Join us to be part of a community committed to wellness and client satisfaction.