Front Desk Closing

Gold's Gym - British Columbia; Vancouver; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Free Gym Membership

Bonus based on performance

Flexible schedule

Job summary

Gold’s Gym British Columbia is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

Schedule: 3-4 days per week (12-24 hours), with Thursday and Saturday evening shifts and one training shift. Great for students and those seeking flexible, part-time work in a gym setting.

Qualifications

• Previous customer service experience (required).
• Strong written and verbal communication skills.
• Fluent in English (additional languages are an asset).
• Experience with cash handling and POS systems.
• Strong problem-solving and critical thinking skills.
• Ability to work both independently and as part of a team.
• Reliable transportation or ability to commute easily.
• First Aid certification (asset).
• Must be able to work in a fast paced environment.
• Proficiency with Computers.

Responsibilities

• Oversee front desk operations during evening closing shifts.
• Ensure the facility is properly secured and prepared for the next day.
• Greet and check in members and guests using proper procedures.
• Deliver exceptional customer service across phone, email, and in-person interactions.
• Direct guests and appointments to appropriate staff efficiently.
• Support guest check-in and onboarding processes.
• Handle daily cash reconciliation accurately.
• Assist the sales team with guest tours and membership support.
• Support prospect and member outreach via calls, texts, and emails.
• POS handling and end of night close out.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Time management

Dependability

Tools

POS systems

Cash handling

Computers

Job description

Benefits:

• Free Gym Membership


• Bonus based on performance


• Flexible schedule

Customer Service Representative (Evenings - Closing)

Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

• Schedule: 3-4 days per week (12-24 hours)


• Availability: Thursday 5:15pm-11:15pm / Saturday 5:15pm-10:10pm
  
  
  
  • 1 additional 5:15pm-8:15pm shift for ongoing training
  
  
  
  


• Commitment: No extended travel/time off during the first 4 months*


• Great for Students!

What We’re Looking For

• Previous customer service experience (required)


• Strong written and verbal communication skills


• Fluent in English (additional languages are an asset)


• Experience with cash handling and POS systems


• Strong problem-solving and critical thinking skills


• Ability to work both independently and as part of a team


• Reliable transportation or ability to commute easily


• First Aid certification (asset)


• Must be able to work in fast paced environment


• Proficiency with Computers*

Key Responsibilities

• Oversee front desk operations during evening closing shifts


• Ensure the facility is properly secured and prepared for the next day


• Greet and check in members and guests using proper procedures


• Deliver exceptional customer service across phone, email, and in-person interactions


• Direct guests and appointments to appropriate staff efficiently


• Support guest check-in and onboarding processes


• Handle daily cash reconciliation accurately


• Assist the sales team with guest tours and membership support


• Support prospect and member outreach via calls, texts, and emails


• POS handling and end of night close out

What We Offer

• A positive, collaborative team environment


• Complimentary gym membership


• Employee discounts on Gold’s Gym products and services

Gold’s Gym British Columbia is an equal opportunity employer.

We thank all applicants for their interest; only those selected for an interview will be contacted.