Front Desk Clerk — Student Residence Services (Casual)

University of Victoria; Victoria; Hybrid; CAD 39,000 - 44,000; Part time

Benefits offered by this job

Casual employment

On-site work at UVic

Job summary

University of Victoria in Victoria, BC seeks a Front Desk Clerk to support Residence Services within Student Affairs. You will deliver front-line customer service to students and guests, process payments, and coordinate referrals, while maintaining inventory and supporting office operations.

The role requires flexibility to cover days, afternoons, evenings, weekends and stat holidays. This casual position offers an hourly rate of pay and the opportunity to contribute to a busy campus community.

Qualifications

• Proven ability to provide excellent customer service in a fast paced environment on a daily basis.
• Strong interpersonal skills and client-focused approach.
• Demonstrates good judgment, diplomacy, tact and discretion.
• Proven ability to pay attention to detail and accurately complete tasks, even during peak periods.
• Good written and oral communication skills.
• Good organizational and clerical skills.
• Ability to work with or without supervision.

Responsibilities

• Provide front-line service to students and guests, assisting with day-to-day inquiries and referrals.
• Take payments and handle financial transactions accurately.
• Provide administrative support and maintain key inventory for residence buildings.

Skills

Customer Service

Interpersonal Skills

Judgment & Diplomacy

Attention to Detail

Communication Skills

Organizational Skills

Independent Work

Education

High School Graduation

Tools

MS Word

Excel

Database Software

Job description

University of Victoria in Victoria, BC seeks a Front Desk Clerk to support Residence Services within Student Affairs. You will deliver front-line customer service to students and guests, process payments, and coordinate referrals, while maintaining inventory and supporting office operations.

The role requires flexibility to cover days, afternoons, evenings, weekends and stat holidays. This casual position offers an hourly rate of pay and the opportunity to contribute to a busy campus community.