Front Desk Attendant, Full Time

ESS Compass; Dease Lake; Remote; CAD 25,000 - 33,000; Full time

Job summary

ESS Canada is seeking a Front Desk Attendant to be the first point of contact for clients and associates at the Coeur Silvertip Mine site in Dease Lake, BC. You will manage reception duties and coordinate with camp teams to ensure smooth operations.

Responsibilities include hospitality services, room and housekeeping coordination, data entry in the resident system, onsite commissary duties, and daily reporting.

Qualifications

• Exceptional customer service attitude and experience
• Proven time-management and organization skills
• Excellent communication and interpersonal skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Physical ability to carry out the duties of the position
• 3 years' customer service and reception experience in a fast-paced demanding environment is an asset

Responsibilities

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Work at the onsite commissary.
• Assist with housekeeping, laundry and stocking of supplies as needed.
• Complete daily and period reporting for management and clients.
• Perform other administrative duties and functions as required
• Minor heavy lifting may be involved (up to 40 lb.)

Skills

Customer service

Time management

Communication

MS Office

Job description

36091 - Coeur Silvertip Mine | 36091
Remote
Dease Lake, BC V0C 1L0, CAN

• Travel Required : Yes

Description

The responsibility of the Front Desk Attendantis to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit.

Essential Duties and Responsibilities:

• Provide hospitality reception services to the camp residents.
• Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained.
• Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
• Work at the onsite commissary.
• Assist with housekeeping, laundry and stocking of supplies as needed.
• Complete daily and period reporting for management and clients.
• Perform other administrative duties and functions as required
• Minor heavy lifting may be involved (up to 40 lb.)

Qualifications:

• Exceptional customer service attitude and experience
• Proven time-management and organization skills
• Excellent communication and interpersonal skills
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Physical ability to carry out the duties of the position
• 3 years' customer service and reception experience in a fast-paced demanding environment is an asset

Position Requirements:

• Pass a Drug & Alcohol Test
• Driver's License preferred
• Shift: 12hr/Day
• Rotation: 14 Days on/14 Days off
• Local applicants preferred
• Travel and accommodations provided
• Benefits after 3 months

ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process.

The hourly wage for this position is $21.00.Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.This is a posting for an existing job vacancy.

Travel Required

Yes . Fly In/Fly Out. Travel is available from Yukon, BC, Edmonton & Calgary