Front Desk Associate & Admin Support – Edmonton, AB

Inland Industrial Supply Ltd.; Edmonton; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Dental care

Extended health care

Life insurance

On-site parking

Paid time off

Job summary

Inland Industrial Supply Ltd. in Edmonton, AB, is seeking a friendly Front Desk Associate & Admin Support to join our team. You will be the first point of contact for visitors and customers, provide administrative assistance, and support multiple departments in a fast-paced environment.

The role requires strong communication, organization, and attention to detail, with experience in administration and customer service. This position is full-time, in-person, with a typical day shift.

Qualifications

• High school diploma or equivalent.
• At least 1 year of admin, reception, or customer service experience.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Experience in wholesale/industrial environment is a plus.

Responsibilities

• Greet and assist visitors, customers, vendors, and guests in a friendly and professional manner.
• Answer and direct incoming calls, take accurate messages, and respond to general inquiries.
• Direct customers and visitors to the appropriate person or department.
• Monitor and respond to general emails and correspondence.
• Perform clerical and administrative duties including data entry, filing, scanning, and document preparation.
• Provide administrative support to Sales, Operations, Finance, and Management teams as required.
• Receive, sort, and distribute incoming mail and courier deliveries; coordinate outgoing mail.
• Monitor office supplies and arrange replenishment as needed.
• Maintain an organized, clean reception and front-office area.
• Maintain records, spreadsheets, and company databases.

Skills

Communication skills

Organization

Multitasking

Team player

Attention to detail

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Front Desk Associate & Admin Support – Edmonton, AB

Term: Full Time

Closing Date: August 31, 2026

About the Job

Inland Industrial Supply Ltd. is seeking a friendly, organized, and reliable Front Desk Associate & Admin Support to join our Edmonton team. The ideal candidate has excellent communication skills, a professional and welcoming demeanor, strong attention to detail, and experience providing administrative and customer service support.

As the first point of contact for visitors, customers, vendors, and callers, the successful candidate will help create a positive experience while supporting the day-to-day administrative needs of multiple departments. This role requires the ability to manage competing priorities, maintain accurate records, protect confidential information, and provide dependable support in a fast-paced environment.

Key Responsibilities

• Greet and assist visitors, customers, vendors, and other guests in a friendly and professional manner.
• Answer and direct incoming calls, take accurate messages, and respond to general inquiries.
• Direct customers and visitors to the appropriate person or department.
• Monitor and respond to general emails and correspondence.
• Perform clerical and administrative duties, including data entry, filing, scanning, photocopying, and document preparation.
• Provide administrative support to the Sales, Operations, Finance, and Management teams as required.
• Receive, sort, and distribute incoming mail, courier deliveries, and other correspondence.
• Coordinate outgoing mail and courier shipments as required.
• Monitor office and administrative supplies and arrange replenishment when needed.
• Maintain an organized, clean, and professional reception and front-office area.
• Maintain accurate records, spreadsheets, and company databases.
• Support the preparation of reports, forms, and other administrative documents.
• Assist customers with general inquiries by providing information or directing requests to the appropriate team member.
• Provide backup administrative support to other team members as required.
• Perform other related duties as assigned.

Skills and Abilities

• Strong written and verbal communication skills.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to multitask, prioritize effectively, and meet deadlines.
• Ability to work independently and collaboratively as part of a team.
• Professional, friendly, and customer-focused demeanor.
• Strong interpersonal skills and sound judgment.
• Ability to handle confidential information with discretion.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in an administrative, reception, customer service, or similar role.
• Proficiency with Microsoft Office applications, particularly Word, Excel, and Outlook.
• Experience in a wholesale, distribution, industrial, or business-to-business environment is an asset.

About the Company:

Inland Industrial Supply Ltd. is a Canadian-owned company specializing in the distribution of industrial tools, equipment, and personal protective gear. In addition to our extensive product offerings, we provide equipment inspection, repairs, cleaning, recertification, assembly, and rental services.

With 30 years of industry experience, we have continually adapted to meet the evolving demands of the industrial market. Our brand partnerships have grown to include over 175 manufacturers, allowing us to source and deliver high‑quality, innovative products at competitive prices.

At Inland Industrial Supply Ltd., customer satisfaction is our top priority. We maintain a comprehensive inventory of industrial and safety products while offering a range of support services to ensure the best possible experience for our customers.

• Job Type: Permanent, Full-time
• Work Location: In‑person
• Schedule:
  • 8‑hour shift
  • Monday to Friday, Day shift

Employee Benefits:

• Dental care
• Extended health care
• Life insurance
• On‑site parking
• Paid time off

Inland Industrial is an equal‑opportunity employer. We thank all applicants for their interest; however, only those offered an interview will be contacted.