Front Desk & Administrative Support — Women’s Services

Good Shepherd Centres; Hamilton; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Extended Health Benefits

Education & Development

Employee Assistance Program (EAP)

Positive workplace atmosphere

Job summary

Good Shepherd Centres in Ontario seeks a Receptionist for Dorothy Day Place to warmly greet visitors, manage calls, bookings and donations, and provide clerical support in a feminist, anti-oppression framework.

The role requires related field education and prior administrative experience; proficiency with Word, Excel and Outlook; ability to maintain confidentiality within a trauma-informed, inclusive environment, including trans/non-binary contexts.

Qualifications

• Completed education in a related field of study required.
• Previous administrative or receptionist experience required.
• Understand and utilize feminist, client-directed, anti-oppression, anti-racism frameworks and harm reduction principles.
• Knowledge of culturally safe practices and support for Trans/Gender positive environments is essential.

Responsibilities

• Greet visitors and direct them to appropriate contacts.
• Answer and screen phone calls, take messages and schedule appointments.
• Perform clerical duties and maintain confidentiality of service user information.
• Support staff and coordinate room bookings and donations.

Skills

Receptionist experience

Administrative skills

Feminist framework

Anti-oppression

Cultural safety

Trans/Gender positive

Education

Related field of study

Tools

Word

Excel

Outlook

Database apps

Job description

Good Shepherd Centres in Ontario seeks a Receptionist for Dorothy Day Place to warmly greet visitors, manage calls, bookings and donations, and provide clerical support in a feminist, anti-oppression framework.

The role requires related field education and prior administrative experience; proficiency with Word, Excel and Outlook; ability to maintain confidentiality within a trauma-informed, inclusive environment, including trans/non-binary contexts.