Front Counter Sales Representative, Lethbridge Downtown

Fountain Tire; Lethbridge; On-site; CAD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision benefits

RRSP program with company matching

Skill development and certifications

Discounts on tires and services

Job summary

Fountain Tire in Lethbridge is seeking a Front Counter Sales Representative to join their team. The role involves managing customer interactions, creating work orders, and providing service recommendations.

Applicants should have effective listening skills, a valid driver’s license, and experience in the automotive or tire industry is an asset. Fountain Tire offers competitive compensation and comprehensive benefits, including health and retirement plans.

Qualifications

• Experience in the automotive repair or tire industry is an asset.
• Must possess a valid driver’s license and provide a satisfactory Driver’s Abstract.
• Excellent customer service and a positive attitude are required.

Responsibilities

• Create work orders and communicate them to technicians.
• Provide service quotes and finalize sales with customers.
• Manage and document inventory counts.

Skills

Effective listening skills

Customer service

Teamwork

Knowledge of tires and mechanical services

Job description

Fountain Tire Lethbridge (215 5 Ave South), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Front Counter Sales Representative!

What is in it for you?

• Competitive compensation $40,000 per year + bonuses!
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work!

If you are interested, apply in-store or online today!