Front Counter Sales Representative

Kal Tire; Westbank First Nation #9; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Hourly wage: $20.56

Team-focused environment

On-site training

Job summary

Kal Tire in Westbank, BC, is seeking a Front Counter Sales Representative to be the first touch for customers, helping them choose products and services while keeping the store running smoothly. This temporary, full‑time role offers hands-on experience in automotive sales within a supportive team environment.

You will greet customers, prepare quotes, look up parts, process transactions, and maintain accurate records, while working with the shop team to deliver a consistently excellent customer

Qualifications

• Previous customer service and sales experience.
• Strong communication skills with a customer-first approach.
• Team-oriented and safety-conscious.

Responsibilities

• Greet customers and assist with product and service inquiries.
• Prepare quotes, explain options clearly, and support sales decisions.
• Complete vehicle check-ins, including gathering mileage and service details.
• Look up parts, pricing, and availability using internal systems.
• Prepare invoices and process transactions accurately.
• Answer calls, book appointments, and maintain customer records.
• Maintain a clean, organized, and safe work environment.
• Work closely with the shop team to ensure a smooth customer experience.

Skills

Customer service experience

Sales experience

Strong communication

Team-oriented

Job description

Description

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit. As a Front Counter Sales Representative, you'll be the first point of contact in the store—helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract. You'll be part of a team that works together, supports each other, and delivers a consistent experience for every customer.

Responsibilities

• Greet customers and assist with product and service inquiries
• Prepare quotes, explain options clearly, and support sales decisions
• Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather)
• Look up parts, pricing, and availability using internal systems
• Prepare invoices and process transactions accurately
• Answer calls, book appointments, and maintain accurate customer records
• Maintain a clean, organized, and safe work environment
• Work closely with the shop team to ensure a smooth customer experience

Requirements

• Previous customer service and sales experience
• Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset)
• Comfortable working indoors and outdoors in all weather conditions
• Strong communication skills with a practical, customer-first approach
• Ability to manage multiple tasks in a fast-paced environment
• Valid driver's license is an asset
• Ability to lift 30-50 lbs as required
• Team-oriented and committed to working safely

What We Offer

• Hourly wage: $20.56
• Hands-on experience in customer service and automotive sales
• A supportive, team-focused work environment
• Opportunity to build practical skills in a fast-paced setting

Store Details

• Address: 2180 ELK RD UNIT 100, WESTBANK (WEST KELOWNA) BC Hours of Operation:
  • Monday to Friday: 7:30AM - 6:00PM
  • Saturday, Sunday 8:00AM - 5:00PM

Shifts will be scheduled within store operating hours and may include weekends.

Hiring Process

Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area.

Candidates are considered for one location at a time.

All interviews and hiring decisions are being made by Kal Tire's hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences.

Candidates considered for the role must be legally eligible to work for any employer in Canada.

Solving our customers' automotive challenges and making a positive impact - It's how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we've become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire's Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.