French-Speaking Relationship Management Intern

FCC / FAC; Victoriaville; Hybrid; CAD 41,000 - 58,000; Full time

Benefits offered by this job

Hybrid work options

Competitive total rewards package

Well-being and wellness programs

Learning and development opportunities

Job summary

FCC is offering a four-month student placement in Relationship Management support in Canada. The role is fixed-term with a salary range of $40,950 to $58,020, and a potential for hybrid work options.

You will support Relationship Management Associates and Managers with onboarding, documentation, and customer service activities, helping maintain service levels and operational efficiency during peak workloads.

Qualifications

• Interest in agricultural finance, business financing or relationship management is preferred.
• Experience in customer service, administration, sales or business support roles is desirable.
• Knowledge of lending, documentation, records management or portfolio support processes is a plus.

Responsibilities

• Support customer onboarding and lending intake activities, including collecting and reviewing required documentation.
• Assist RMAs and Relationship Managers with administrative tasks, customer communications and follow-up activities.
• Maintain accurate document retention, document uploading and records management processes.
• Provide customer support and help ensure customers receive timely and professional service.
• Support portfolio management activities, customer profile maintenance and digital adoption initiatives.
• Assist with prospecting, marketing initiatives, community engagement activities and other operational support tasks that enhance team capacity and customer experience.

Skills

Interest in agricultural finance

Customer service experience

Documentation/portfolio knowledge

Bilingual EN/FR

Education

Current student (pursuing degree)

Job description

FCC is offering a four-month student placement in Relationship Management support in Canada. The role is fixed-term with a salary range of $40,950 to $58,020, and a potential for hybrid work options.

You will support Relationship Management Associates and Managers with onboarding, documentation, and customer service activities, helping maintain service levels and operational efficiency during peak workloads.