French Bilingual Customer Service Representative

Bilingual Source; Mississauga; On-site; CAD 50,000 - 60,000; Full time

Job summary

Join a leading player in the mechanical industry as a Bilingual Customer Service Pro. Support key industries with low volume, high-value conversations. Collaborate with teams to ensure customer satisfaction while enjoying full benefits and a supportive work environment.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Extended Care

Qualifications

• 2+ years of customer service or order management experience.
• Experience in a technical or mechanical environment.

Responsibilities

• Be the go-to contact for customer inquiries via phone, EDI, and email.
• Handle and own every interaction – from processing orders to tracking shipments.

Skills

Fluency in French

Fluency in English

Attention to Detail

Problem Solving

Education

Post-secondary education

Tools

SAP

Microsoft Office

Job description

This range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$50,000.00/yr - CA$60,000.00/yr

Fluent in French and English? Passionate about helping people and solving problems?

Join a leading player in the mechanical/technical industry known for quality, innovation, and exceptional service — and grow your career with a company that truly values you.

We’re on the hunt for a Bilingual Customer Service Pro who’s ready to make a real impact. You’ll be the trusted voice our customers rely on, supporting key industries like automotive, food & beverage, and manufacturing. This is not your average call center gig — think low volume, high-value conversations with distributors and long-standing clients.

Full Benefits: Health, dental, vision, extended care

Positive, Supportive Team: You’ll work with collaborative leaders who’ve got your back

What You’ll Do

• Be the go-to contact for customer inquiries via phone, EDI, and email
• Handle and own every interaction – from processing orders to tracking shipments and solving problems
• Work cross-functionally with production, shipping, and inside sales to ensure customers get what they need, when they need it
• Issue Return Goods Authorizations, investigate quality concerns, and follow through with solutions

What You Bring to the Table

• Fluency in French & English (spoken and written)
• 2+ years of customer service or order management experience, ideally in a technical or mechanical environment
• Hands-on experience with SAP and solid Microsoft Office skills
• A positive, empathetic phone manner and a problem-solving mindset
• Strong attention to detail, organizational chops, and the drive to own your role
• A post-secondary education (college or university)

Ready to level up your career with a company that recognizes your talent and invests in your growth?

Apply now — and let's build something great together.

• Seniority Level
• Associate
• Industrial Machinery Manufacturing
• Wholesale Motor Vehicles and Parts
• Employment Type
• Full-time
• Job Functions
• Administrative
• Customer Service
• Skills
• Order Management
• Order Processing
• Attention to Detail
• Problem Solving
• SAP Products
• French
• Customer Service
• Purchase

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Industrial Machinery Manufacturing

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