Freight forwarding technician

Novalink Logistics Inc; Vancouver; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Free parking available

Job summary

Novalink Logistics Inc. is seeking an on-site logistics support role to compile customer orders and instructions, organize tasks, and plan efficient operational logistics. You will track and complete work orders while performing clerical duties and providing high-quality customer service.

The role requires organizational skills, attention to detail, and strong written and verbal communication. On-site work with a dynamic freight-forwarding environment at head office.

Qualifications

• CIFFA Certificate required.
• Experience an asset; on-site logistics knowledge preferred.

Responsibilities

• Compile orders and instructions received from customers.
• Organize tasks to accomplish the work.
• Plan and organize operational logistics of the organization.
• Track and complete work orders.
• Perform routine clerical duties.
• Perform general office duties.
• Provide customer service.
• Follow-up on issues with work orders.
• Keep track of shipments.

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Organized

Reliability

Team player

Analytical

Proactive

Client focus

Efficient interpersonal skills

Education

College/CEGEP

or equivalent experience

Tools

Spreadsheet

MS Outlook

Internet

MS Excel

MS PowerPoint

MS Word

MS Windows

Adobe Acrobat Reader

MS Office

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• College/CEGEP
• or equivalent experience

EXPERIENCE

• Experience an asset

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

ASSET LANGUAGES

• Mandarin
• Cantonese

WORK SETTING

• Freight forwarding
• Head office

RESPONSIBILITIES

TASKS

• Compile orders and instructions received from customers
• Organize tasks to accomplish the work
• Plan and organize operational logistics of the organization
• Track and complete work orders
• Perform routine clerical duties
• Perform general office duties
• Provide customer service
• Follow-up on issues with work orders
• Keep track of shipments

SUPERVISION

• Staff in various areas of responsibility

CREDENTIALS

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• Canadian International Freight Forwarders Association (CIFFA) Certificate

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Spreadsheet
• MS Outlook
• Internet
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows
• Adobe Acrobat Reader
• MS Office

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Criminal record check

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Accurate
• Analytical
• Proactive

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan
• Vision care benefits

OTHER BENEFITS

• Free parking available