Fraud Analyst – Cards | Protect & Investigate FinTech

EQ Bank; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

RRSP match

Benefits package

Employee Share Purchase Plan

Maternity top-up

Vacation & personal days

Virtual events

Career development

Top FinTech experience

Job summary

EQ Bank is seeking a Fraud Analyst – Cards to join our growing team in Canada. You will conduct investigations, assess potential financial crimes, and collaborate with clients and internal partners to resolve issues while adhering to policy.

This role supports trends analysis and maintains strong compliance with our fraud program. The ideal candidate brings investigative experience, strong analytical abilities, and clear communication to help protect customers and strengthen risk controls across

Qualifications

• Experience in investigations and financial crime analysis.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.

Responsibilities

• Conduct fraud investigations and report findings.
• Manage inbound calls and assist clients during ongoing investigations.
• Document, analyze, and escalate incidents in line with procedures.

Job description

EQ Bank is seeking a Fraud Analyst – Cards to join our growing team in Canada. You will conduct investigations, assess potential financial crimes, and collaborate with clients and internal partners to resolve issues while adhering to policy.

This role supports trends analysis and maintains strong compliance with our fraud program. The ideal candidate brings investigative experience, strong analytical abilities, and clear communication to help protect customers and strengthen risk controls across