Franchise Performance Consultant: Growth & Operations

Subway; Ottawa; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway is seeking a proactive Franchise Performance Consultant to support a portfolio of restaurants across Ottawa and surrounding areas. The role partners with franchisees to boost sales, profitability, and brand execution while traveling within the territory to coach operators and conduct visits.

The ideal candidate will have 5+ years in multi-unit quick-service or related fields, strong P&L and data-analysis skills, and the ability to influence without direct authority.

Qualifications

• 5+ years in multi-unit quick-service, fast casual, or related field operations.
• Strong business acumen with P&L, sales trends, and margin improvement experience.
• Proven ability to lead, coach, and influence operators and franchisees.
• Ability to translate data and field observations into actionable plans.
• Excellent communication, relationship-building, and problem-solving skills.

Responsibilities

• Manage an assigned territory of Subway restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on programs, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and other market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Business acumen

Franchise operations

Field leadership

Relationship building

Data analysis

Problem solving

Communication

Education

Undergraduate degree in Business

Tools

Microsoft Excel

Job description

Subway is seeking a proactive Franchise Performance Consultant to support a portfolio of restaurants across Ottawa and surrounding areas. The role partners with franchisees to boost sales, profitability, and brand execution while traveling within the territory to coach operators and conduct visits.

The ideal candidate will have 5+ years in multi-unit quick-service or related fields, strong P&L and data-analysis skills, and the ability to influence without direct authority.