Franchise Operations & Market Growth Lead (Canada)

Bay Center Foods, LLC; Mississauga; Hybrid; CAD 120,000 - 170,000; Full time

Job summary

Chick-fil-A Canada is seeking a Business & Relationship Lead to provide operations expertise, consulting, and market leadership for Franchise Operators in Canada. The BRL will serve as a brand representative and business partner, supporting Operators and coordinating with the Support Centre.

The role includes leading openings, coaching participants in the Canada Leadership Development Program, overseeing CORs and Operator transitions, and developing strategic plans that drive growth while

Qualifications

• Strong business acumen.
• Bachelor's degree or equivalent experience.
• Excellent communication and relationship-building skills.
• 10+ years of related work experience.

Responsibilities

• Consult to Franchise Operators as a business partner and trusted advisor.
• Lead and oversee openings of new locations in Canada.
• Provide market leadership and liaise between Operators and the Support Centre.
• Coach participants in the Canada Leadership Development Program.
• Provide operations expertise and oversee CORs and Operator transitions.

Skills

Business acumen

Data analysis

Communication skills

Emotional intelligence

Strategy development

Time management

Cross-functional leadership

Creative problem-solving

High-pressure resilience

Relationship-building

Education

Bachelor's degree or equivalent experience

Job description

Chick-fil-A Canada is seeking a Business & Relationship Lead to provide operations expertise, consulting, and market leadership for Franchise Operators in Canada. The BRL will serve as a brand representative and business partner, supporting Operators and coordinating with the Support Centre.

The role includes leading openings, coaching participants in the Canada Leadership Development Program, overseeing CORs and Operator transitions, and developing strategic plans that drive growth while