Franchise Operations Manager

Freshslice Pizza; Vancouver; On-site; CAD 70,000 - 110,000; Full time

Job summary

A leading company in the food industry is seeking a Franchise Operations Manager to ensure the profitable operation of franchise locations. This role involves coaching franchisees, analyzing performance metrics, and driving business results through strategic support. The ideal candidate will possess strong communication skills and a background in multi-unit operations.

Benefits

Commission pay

Retention bonus

Dental care

Discounted or free food

Extended health care

Qualifications

• 1+ years in multi-unit/franchise operations.
• 1+ years in Food & Beverage management.

Responsibilities

• Serve as primary business consultant for franchisees.
• Conduct regular store visits to assess performance.

Skills

Communication

Coaching

Interpersonal Skills

Tools

Microsoft Office Suite

Job description

This range is provided by Freshslice Pizza. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$70,000.00/yr - CA$110,000.00/yr

Direct message the job poster from Freshslice Pizza

Why work at Freshslice?

• We are Canada’s #1 Pizza by the slice & fastest-growing Franchise
• We are expanding rapidly and have 10,000+ applicants looking to franchise with us.
• Our system is unique and rooted in a foundation of productivity and partnership.
• Be a part of revolutionizing the franchising model!

The Franchise Operations Manager plays a vital role in ensuring the consistent and profitable operation of our franchise locations. This role involves providing operational support, coaching franchisees, ensuring brand compliance, and driving overall business performance through strategic guidance and analysis.

Key Responsibilities:

• Serve as the primary business consultant for assigned franchisees, providing strategic and operational support.
• Analyze financial performance, KPIs, and market trends to identify areas of opportunity and improvement.
• Conduct regular field visits and virtual meetings to assess operations, deliver training, and maintain strong relationships.
• Ensure franchisees are compliant with brand standards, operational procedures, and customer service expectations.
• Collaborate with internal departments (marketing, training, product) to implement new initiatives and share franchise feedback.
• Assist in the development and execution of business plans, sales strategies, and local marketing efforts.
• Support new store openings through pre-opening training and post-launch coaching.
• Report on franchisee performance to senior leadership and contribute to the continuous improvement of franchise operations.

Responsibilities:

• Conduct regular store visits to assess operational performance, identify areas for improvement, and ensure compliance with company policies and procedures.
• Set sales targets, monitor performance metrics, and implement strategies to achieve and exceed sales goals.
• Manage budgets, expenses, and inventory levels to optimize profitability and reduce costs.

Requirements:

• 1+ years of experience in multi-unit/franchise operations.
• 1+ years of Food & Beverage management experience.
• Proven ability to analyze performance metrics and drive business results.
• Strong communication, coaching, and interpersonal skills.
• Willingness to travel
• Proficient in Microsoft Office Suite
• Have a vehicle to travel within the district as required.

Job Type: Full-time, Permanent

Pay: $70,000.00-$110,000.00 per year

Additional pay:

• Commission pay
• Retention bonus
• Dental care
• Discounted or free food
• Extended health care

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Restaurants and Food and Beverage Services

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