Franchise Business Consultant - West Toronto Satellite

Kumon North America, Inc.; Vaughan; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid Work Model

Inspiring Mission

Travel within Ontario

Job summary

Kumon Canada is seeking a Franchise Business Consultant to support franchisees, ensure high instructional standards, and expand Kumon’s presence across Ontario. You will travel 3–5 center visits per week, coaching staff and operators while coordinating with regional teams.

The role requires a Bachelor's degree and 2–4 years in multi-unit service management or consulting, with strong relationship-building and communication skills. Hybrid work model with weekly office visits in Vaughan.

Qualifications

• Bachelor’s Degree required.
• 2-4 years of experience in multi-unit service management or business consulting.
• Build strong relationships, excellent communication, time management, and prioritization skills.
• Road Warrior: Ability to travel extensively to support multiple centers in Ontario.
• Motivator: Proven ability to motivate people, instill accountability, and drive results.

Responsibilities

• Deliver High-Quality Center Support.
• Conduct regular, purposeful in-person center visits (3–5 per week) and coach for instructional and operational improvement.
• Provide on-the-job coaching and modeling for instructional quality and customer experience.
• Hold timely follow-up consultations and document action plans within 48 hours when feasible.
• Build trust-based Franchisee Partnerships with timely, actionable feedback.
• Support franchisees in strengthening parent communication, team leadership, and routines.
• Address compliance issues promptly and professionally.
• Monitor center performance trends and support enrollment, retention, and operations goals.
• Contribute to area design/development by supporting new center openings and market analysis.
• Model professional work habits, manage calendars, and share insights across branches.

Skills

Relationship building

Communication

Time management

Prioritization

Education

Bachelor’s Degree

Job description

Why Join Kumon?

At Kumon, we don’t just help students achieve academic success; we empower them to reach their full potential. As a Franchise Business Consultant, you’ll be a key player in supporting franchisees to excel, ensuring centre’s maintain high standards of instruction, and expanding Kumon’s presence within your territory. If you are passionate about education, enjoy working in a dynamic environment, and want to make a meaningful impact, this role is for you!

This is a great opportunity for a candidate that lives in W eastern or Southwestern GTA and enjoys travelling.

What We Offer:

• We have an excellent Hybrid Work Model: the successful candidate will be required to travel 1 day per week to our office located in Vaughan.
• Inspiring Mission: Join a company that’s dedicated to empowering children and creating brighter futures.

• Flexibility: Work in a role that allows travel and interaction with multiple locations, giving you dynamic and diverse work experience.
• Ability to travel extensively within Ontario Region.

What We’re Looking For:

• Education: Bachelor’s Degree required.
• Experience: 2-4 years of experience in multi-unit service management or business consulting.
• Skills: Build strong relationships, excellent communication, time management, and prioritization skills.
• Road Warrior: Ability to travel extensively to support multiple centers in Ontario. This can include occasional centre visits on Saturday’s.
• Motivator: Proven ability to motivate people, instill accountability, and drive results.

Core Responsibilities:

1. Deliver High-Quality Center Support

• Conduct regular, purposeful in-person center visits (typically 3–5 per week), using data to identify priorities and coach for instructional and operational improvement.
• Provide on-the-job coaching and modeling to support instructional quality, center operations, and customer experience.
• Hold timely follow-up consultations (generally within 1–2 business days) and document action plans in a timely manner (e.g., within 48 hours when feasible).

1. Build Strong Franchisee Partnerships

• Develop trust-based relationships through timely communication, curiosity, and clear, actionable feedback.
• Support franchisees in strengthening key business practices (e.g., parent communication, team leadership, and operational routines).
• Address compliance issues promptly and professionally.

1. Drive Center & Market Growth

• Monitor center performance trends and support franchisees in achieving enrollment, retention, and operational goals.
• Contribute to area design/development by supporting new center openings and conducting market/area analysis.

1. Model Professional Work Habits & Collaboration

• Manage time effectively, maintain a disciplined calendar, and prepare fully for visits and meetings.
• Share insights and collaborate actively across branches and regional teams.

Join Us in Making a Difference!

Artificial intelligence may be used to assist during the hiring process, including screening or assessing applicants.

Kumon Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.