Forms Designer

Government of Yukon; Whitehorse; On-site; CAD 71,000 - 83,000; Full time

Job summary

Government of Yukon – ICT eServices in Whitehorse seeks a skilled professional to design, develop, and maintain digital and printable forms. You will collaborate with program areas and technical teams to create user-friendly, accessible forms that meet UX and branding standards, including bilingual requirements.

This 2-year term/anticipatory role focuses on transforming paper forms into digital formats and integrating with backend systems, ensuring consistent quality and usability across

Qualifications

• Experience designing and building forms in online and PDF formats.
• Experience converting PDF or paper-based forms into digital formats with improved user experience.
• Experience using form-builder platforms such as Adobe Experience Manager, Drupal webforms, Microsoft forms or similar tools.
• Experience with Acrobat DC, Adobe InDesign, or similar tools for designing and formatting forms.
• Experience collaborating with clients and stakeholders, managing priorities, and ensuring compliance with standards and requirements.

Responsibilities

• Design, develop, and maintain Government of Yukon forms.
• Ensure forms follow UX best practices and are accessible, bilingual and brand-compliant.
• Collaborate with program areas, service designers, and technical teams to align with service standards.

Skills

UX principles

Form design

Online/PDF forms

Form-builder tools

Adobe tools

Stakeholder collaboration

Tools

Adobe Creative Suite

Adobe InDesign

Adobe Illustrator

Adobe Acrobat

Jira Service Management

Job description

Government of Yukon -> Highways and Public Works - ICT eServices

Location

Whitehorse, YT Y1A 2C6 CA (Primary)

Job Type

Term/Temporary

End Date

23 November 2028

Full/Part Time

Full-time

Standard Hours Bi-weekly

75

Classification

ST10

$71,322.00 - $82,549.00

Union

YEU

Days Off

Saturday/Sunday

Travel

10%

Admissibility

Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference .

Job Summary and Requirements

This competition is to fill a 2-year term/anticipatory perm position. Temporary assignments may be considered.

Join Our Team at the Department of Highways and Public Works!

Are you ready to make a positive impact on Yukon communities? The Department of Highways and Public Works provides the necessary structure that makes life in Yukon possible. Together, we are committed to uphold the values of safety, innovation, teamwork, and leadership in our everyday work.

We are currently seeking a talented and detail-oriented individual to join our Forms team within eServices for Citizens branch. This position is responsible for designing, developing, and maintaining Government of Yukon forms, primarily in digital format. Working closely with program areas, service designers, and technical teams, the role focuses on creating user-friendly online forms that improve service delivery for citizens. The position ensures all forms follow UX best practices and are brand-compliant, accessible, bilingual, and aligned with Government of Yukon’s digital service standards.

• Experience in designing and building forms in online and PDF formats.
• Experience converting PDF or paper-based forms into digital formats with improved user experience.
• Experience in using form-builder platforms such as Adobe Experience Manager, Drupal webforms, Microsoft forms or similar tools.
• Experience with Acrobat DC, Adobe InDesign, or similar tools for designing and formatting forms.
• Experience collaborating with clients and stakeholders, managing priorities, and ensuring compliance with standards and requirements.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired knowledge, skills and suitability

The ideal candidate will possess these qualifications, skills and knowledge, but also demonstrate suitability for the role and organizational culture. Key competencies for success in this role include:

• Strong understanding of UX principles, service design, accessibility (WCAG), and content design.
• Knowledge of API integration or connecting forms to databases and backend systems is an asset.
• Experience in integrating forms with workflow or automation tools (e.g., Power Apps, Power Automate, SharePoint Online, Jira Service Management) is an asset.
• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) for designing and formatting forms.
• Detail-oriented, organized, and able to manage multiple form requests simultaneously while adhering to standards and procedures.
• Skilled in problem-solving, critical thinking, and adapting to changing priorities.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and work independently.
• Demonstrated ability and willingness to learn new tools and processes, and to develop new skills quickly.
• Self-motivated, proactive, and committed to continuous learning and delivering high-quality results.

Additional information

For more information about this position, please contact: Ayshwarya Mohandas, Manager, eServices for citizen at [e-mail] .

For more information on what is happening at HPW, we encourage you to check us out on Yukon.ca and Facebook .

If you have questions about our recruitment process or what rewarding career opportunities are available within Highways and Public Works, please contact: Joyce Figueroa, at [e-mail] .