Forklift Field Service Technician

Alta Equipment Company; London; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading equipment dealer in North America as a Forklift Field Service Technician! This role offers a unique opportunity to work independently, servicing forklifts and material handling equipment. Enjoy a supportive environment with access to technical training and resources to enhance your skills. With a focus on customer satisfaction and a commitment to excellence, this position is perfect for those who thrive in a dynamic, hands-on role. Experience the benefits of a company that values its employees, offering competitive perks and a culture of mutual respect. Start your career journey with us today!

Benefits

Company Van

Company Fuel Card

Manufacturer Technical Training

Long Term Disability Insurance

Employee Assistance Program

Extended Health Care

Life Insurance

Paid Time Off

Company Pension Plan

Dental and Vision Care

Qualifications

• Two years of previous forklift repair experience is highly desired.
• Strong working knowledge of electric and liquid propane units.
• Must have clean driving record and valid driver’s license.

Responsibilities

• Performing preventative maintenance on customer forklifts.
• Diagnose and repair all forms of customer equipment.
• Providing exceptional customer service.

Skills

Forklift Repair Experience

Mechanical Aptitude

Customer Service

Diagnostic Skills

Problem Solving

Education

High School Diploma

Technical Training

Tools

Hyster TKC Training Software

Yale/Hyster Contact Management System

Job description

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Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Company van (parked at home each day)
• Company fuel card and cell phone
• Manufacturer technical training programs
• Long term Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Company Pension Plan
• Dental and Vision care
• Employee Stock Purchase Plan
• Company uniforms provided
• Work schedule M-F
  
  

Responsibilities

Alta Material Handling is currently looking for a full time Forklift Field Service Technician for our London, ON branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time
  
  

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Qualifications

• Two years of previous forklift repair experience is highly desired
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  
  

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration
  
  

Culture is Job #1.

Alta Equipment Group prides itself in the 3 P’s of business: People, Process and Product . By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning

Other Opportunities At Alta

Please visit our careers page at https://altg.com/career/ to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Machinery Manufacturing

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