Forest Attraction Host & Guest Experience Leader

Capilano Group; North Vancouver; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Free beverages on shift

Staff discounts at gift store

Discounts at food venues

Guest passes for friends and family

Staff transit subsidy

Employee counselling program

Job summary

Capilano Suspension Bridge Park in North Vancouver is hiring Park Ambassadors to deliver exceptional guest experiences. Work with a friendly team to engage visitors, provide information, and support attraction operations in a dynamic rainforest setting.

You will present safety talks, guide guests through attractions, and promote park offerings such as tours and seasonal activities while maintaining high service standards.

Qualifications

• Minimum 1 year of Guest Services experience.
• Positive, friendly, outgoing, and energetic personality.
• Excellent interpersonal skills.
• Level 1 or 2 occupational first aid is an asset.

Responsibilities

• Engage with guests as they access our attractions, provide relevant facts and information.
• Run our attraction safety positions as trained.
• Deliver programmed content at each station in an engaging manner (including Safety Talks).
• Ensure line-ups move in an orderly fashion as trained.
• Encourage guests to participate in park offerings and seasonal activities.

Skills

Guest services

Interpersonal skills

Positive attitude

Energetic personality

Job description

Capilano Suspension Bridge Park in North Vancouver is hiring Park Ambassadors to deliver exceptional guest experiences. Work with a friendly team to engage visitors, provide information, and support attraction operations in a dynamic rainforest setting.

You will present safety talks, guide guests through attractions, and promote park offerings such as tours and seasonal activities while maintaining high service standards.