Food services manager

Kibbi; Victoria; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Dental plan

Disability benefits

Health care plan

Job summary

Kibbi in Victoria, Canada is seeking an experienced on-site operations supervisor to oversee daily restaurant activities and staff management. You will monitor performance, coordinate scheduling, and ensure high-quality customer service.

Ideal candidates have 3–5 years of leadership experience, strong communication skills, and the ability to balance cash handling with inventory control in a fast-paced environment.

Qualifications

• Secondary school graduation certificate and 3–5 years of experience are required.
• 3–5 years of management or supervisory experience preferred.
• On-site work at a Canadian location is mandatory.

Responsibilities

• Monitor revenues to determine labour cost
• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Oral communication

Written communication

Attention to detail

Client focus

Dependability

Interpersonal skills

Flexibility

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Monitor revenues to determine labour cost
• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

SUPERVISION

• 16-20 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focusDependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits
• Health care plan