food services manager

Marble Slab Creamery; Kelowna; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the food service industry is seeking a Manager to oversee daily operations at their Kelowna location. The role involves evaluating operations, managing staff, and developing marketing strategies. Candidates should have a secondary school diploma and 2-3 years of relevant experience.

Qualifications

• 2 years to less than 3 years of experience in a managerial role.
• Strong customer service and staff management skills required.
• Experience in marketing strategy and inventory management is an asset.

Responsibilities

• Evaluate and plan daily operations.
• Organize inventory and provide customer service.
• Manage staff and resolve operational issues.

Skills

Customer service

Inventory management

Marketing strategy development

Staff management

Budget planning

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Location: On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Organize and maintain inventory
• Provide customer service
• Develop and implement marketing strategies
• Determine merchandise and services to be sold
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes, and effects of competitors' operations on sales
• Plan budgets and monitor revenues and expenses
• Resolve issues such as customer requests, complaints, and supply shortages
• Recruit, hire, and supervise staff and/or volunteers
• Direct and control daily operations

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as members of the following groups:

Support for persons with disabilities

• Participates in government or community programs supporting persons with disabilities
• Offers mentorship, coaching, and networking opportunities
• Provides awareness training to create a welcoming environment
• Applies accessible and inclusive recruitment policies

Support for newcomers and refugees

• Participates in programs supporting newcomers and refugees
• Assists with immediate settlement needs
• Supports social and labor market integration
• Recruits displaced individuals
• Supports foreign credential recognition
• Offers mentorship programs
• Provides diversity and cross-cultural training
• Note: Does not require Canadian work experience

Support for youths

• Participates in youth employment programs
• Offers on-the-job training for youth
• Provides mentorship and networking opportunities
• Creates a welcoming environment through awareness training

Support for Indigenous people

• Participates in programs supporting Indigenous communities
• Provides mentorship and networking opportunities
• Maintains relationships with Indigenous communities and organizations
• Offers cultural competency training
• Facilitates access to Elders for support and guidance

Support for visible minorities

• Participates in programs supporting visible minorities
• Implements inclusive hiring policies
• Offers mentorship programs
• Provides diversity and cross-cultural training