food service supervisor

SBMC HOLDINGS LTD. a/o Tim Hortons; Victoria; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to lead a dynamic team in a fast-paced coffee shop environment. This role involves overseeing staff, ensuring food quality, and maintaining high customer service standards. Ideal candidates will have a secondary school diploma and relevant experience in food service. If you thrive in a busy environment and enjoy working with people, this opportunity offers a chance to make a significant impact in a beloved community establishment.

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• First Aid and Food Safety certifications are required.

Responsibilities

• Supervise and train staff in food preparation and safety procedures.
• Ensure food quality and address customer complaints.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 16-20 people

Certificates, Licences, Memberships, and Courses

• First Aid Certificate
• Food Safety Certificate

Security and Safety

• Bondable

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years

Additional Information

• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

About SBMC HOLDINGS LTD. a/o Tim Hortons

SBMC HOLDINGS LTD. a/o Tim Hortons in Victoria, BC