food service supervisor

Blenz Coffee VCC; Vancouver; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop in Vancouver is looking for a dedicated supervisor to manage staff and ensure quality service. This role involves training employees, addressing customer concerns, and maintaining operational records. Candidates must possess a high school diploma and a Food Safety Certificate, with 2-3 years of supervisory experience preferred.

Qualifications

• Experience of 2-3 years in a supervisory role.
• High school graduation certificate required.

Responsibilities

• Supervise and co-ordinate activities of staff.
• Ensure food and service meet quality standards.
• Train staff in job duties, sanitation and safety procedures.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Tools

Food Safety Certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Work setting

• Coffee shop
• On-site customer service
• Urban area

Tasks

• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people

Certificates, licences, memberships, and courses

• Food Safety Certificate

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative
• Work Term : Permanent
• Hours : 30 to 40 hours per week

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