Food service supervisor

Canada Job Bank; Town of Westlock; On-site; CAD 38,000 - 42,000; Full time

Job summary

Ramzi’s Burger & Pizza in Westlock, AB invites applications for a Permanent, Full-time Food Service Supervisor. The position offers $18.30 hourly for 40 hours per week and starts as soon as possible.

You will supervise kitchen staff, oversee food preparation, manage inventory and budgets, ensure safety and quality, train employees, and address customer concerns in a fast-paced setting. Reports and performance reviews are part of the duties.

Qualifications

• Fluent in English
• High school graduation certificate or equivalent
• 1–2 years related experience
• Good interpersonal and teamwork skills
• Organized and punctual
• Able to supervise others and provide performance feedback

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food
• Create and submit reports
• Maintain stock, repairs, sales and waste records
• Estimate and order ingredients and supplies
• Ensure food safety and quality control
• Address customer complaints promptly
• Train staff on duties, sanitation and safety
• Prepare budgets and cost estimates
• Schedule staff and monitor performance
• Hire food service personnel
• Oversee delivery checks and tray inspection
• Review product quality and source vendors
• Greet customers and manage table reservations
• Review customer surveys to improve service

Skills

Team leadership

Customer service

Interpersonal skills

English fluency

Communication

Problem solving

Education

High school diploma

Job description

Ramzi’s Burger & Pizza based in 10203 104 Ave., Westlock, AB T7P 1L3 is inviting applications from suitable candidates for the position of Food service supervisor who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening and Weekend.

Employer Name: Ramzi’s Burger & Pizza
Position: Food service supervisor
No. of vacancies: 2
Salary: $18.30 hourly for 40 hours per week
Employment type: Permanent employment, Full time
Location: 10203 104 Ave., Westlock, AB T7P 1L3

• The candidate will be responsible for supervising and coordinating the activities of staff members who prepare and portion food.
• The candidate will be in charge of creating and submitting reports.
• The candidate will be in charge of keeping track of stock, repairs, sales, and waste.
• The candidate must estimate and order ingredients and supplies.
• The candidate will be responsible for ensuring food service and quality control.
• The candidate will be responsible for addressing customer complaints or concerns in timely fashion.
• The candidate will be required to train staff in job duties, sanitation and safety procedures.
• The candidate will be required to prepare budgets and cost estimates.
• The candidate must devise methods for meeting work schedules.
• The candidate will be in charge of establishing work schedules for employees and keep track of their performance.
• The candidate will be expected to hire food service personnel.
• The candidate will be expected to supervise and inspect tray assembly.
• The candidate must prepare food order summaries for the chef.
• The candidate must be familiar with the establishment’s culinary genres.
• The candidate will be required to supervise and check delivery of food trolleys.
• The candidate will be expected to maintain the highest level of safety and sanitation standards and to ensure compliance with all regulatory boards.
• The candidate will be in charge of regularly reviewing product quality and research new vendors.
• The candidate will be required to meet and greet customers, organise table reservations and offer advice about menu and other choices.
• The candidate will be in charge of reviewing customer surveys in order to develop and implement strategies to improve customer service.
• The candidate will be responsible for ensuring that food items are stored safely and that any expired or near-expired items are handled in accordance with company regulations.
• The candidate will be required to make sure that appropriate staff is available at all times in order to meet food service demands.
• The candidate will be expected to check the quality and quantity of newly delivered products.

Job Requirements

• The candidate should be fluent in English language.
• The candidate should have minimum qualification of Secondary (high) school graduation certificate.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be a good team player with enough interpersonal and judge-mental skills.
• The candidate should be organized and flexible in nature.
• The candidate should be punctual.
• The candidate should be accountable.
• The candidate should be reliable.
• The candidate should give importance to values and ethics.
• The candidate should have excellent oral and written communication.
• The candidate should be energetic with a positive attitude
• The candidate should have strong problem-solving skills.
• The candidate must be capable of acting on their own initiative.
• The candidate must be able to supervise others on the job, as well as provide performance evaluations and disciplinary action recommendations.
• The candidate must have the ability to make decisions quickly and confidently based on company policies and practices.
• The candidate should have good physical and healthy state to perform all tasks quickly, effectively, and efficiently.
• The candidate should have excellent customer service skills.
• The candidate should be Customer-oriented and friendly.
• The candidate should have excellent time management skills and the ability to prioritize work.
• The candidate should have strong organizational skills with the ability to multi-task.
• The candidate should be well-versed in the equipment, methods, and procedures used in the preparation, cooking, and distribution of food in a large institution.
• The candidate should have good hand eye coordination.
• The candidate will be required to work in an environment with a high concentration of odours.
• The candidate should be bondable and easily communicate.

Work Setting

• The candidate will be required to work in a fast food restaurant or concession.

Work Conditions and Physical Capabilities

• The candidate must be able to work well in a fast-paced environment.
• The candidate should be willing to work under pressure.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate should have an eye for details.
• The candidate should be willing to work for long hours in bending, crouching and kneeling positions.
• The candidate should be willing to work for long hours in sitting, standing and walking positions.
• The candidate should be willing to work in standing position for extended periods.
• The candidate should be prepared for doing physically challenging tasks as part of daily work.
• The candidate must finished the work with in the given time line.