food service supervisor

Government of Canada; San Juan de Terranova; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to oversee operations in a fast-paced coffee shop environment. This role involves managing staff, ensuring food quality, and maintaining excellent customer service. The ideal candidate will thrive under pressure, possess strong communication skills, and be a team player. With responsibilities ranging from training staff to preparing budgets, this position offers a dynamic work setting where your contributions directly impact customer satisfaction and operational success. If you are ready to take on a challenging yet rewarding role in the food service industry, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in food service management.
• Strong communication and interpersonal skills required.

Responsibilities

• Supervise food preparation and staff activities.
• Establish work schedules and ensure quality standards.
• Address customer complaints and maintain records.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Overview

Languages: English

Education:

• No degree, certificate or diploma

Experience:

1 year to less than 2 years

On site:

Work must be completed at the physical location. There is no option to work remotely.

Work setting:

• Food service establishment
• Coffee shop

Responsibilities:

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision:

• 5-10 people
• Food service counter attendants and food preparers

Additional information:

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player