food service supervisor

Swiss Chalet #1264; Richmond Hill; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading food service establishment is seeking a Food Service Supervisor to oversee kitchen operations in Richmond Hill. The ideal candidate will ensure food quality standards, train staff, manage schedules, and handle customer service inquiries. This role requires strong interpersonal skills, flexibility, and a focus on client satisfaction.

Qualifications

• 1 to 2 years of relevant experience.
• Supervision of food service staff.
• Ability to handle customer concerns.

Responsibilities

• Supervise and co-ordinate activities of food preparation staff.
• Establish work schedules and methods to meet work targets.
• Address customer complaints and maintain quality control standards.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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Food Service Supervisor • Richmond Hill, ON, CA