Food Service Supervisor

Ontario Trillium Foundation; Port Alberni; On-site; CAD 19,000 - 25,000; Full time

Job summary

Tim Hortons in Port Alberni, BC is hiring to lead the front-of-house team with energy and guest-first service. You will supervise daily operations, cover shifts, and ensure smooth guest experiences across busy periods.

You will train and coach staff to meet service standards, manage POS transactions, uphold food safety procedures, and keep the restaurant clean and compliant with health regulations. This is a full-time, on-site role with evening and weekend shifts.

Qualifications

• Lead the front-of-house team with bold energy to deliver fast, friendly, guest-first service.
• Supervise daily operations including shift coverage, workflow, and guest experience standards.
• Train, coach, and develop team members to meet Tim Hortons service and quality expectations.
• Manage cash, POS transactions, and basic reconciliation accurately and efficiently.
• Maintain a clean, safe, and organized restaurant by following food safety and sanitation procedures.
• Support food service readiness by monitoring inventory, supplies, and reporting low stock.
• Resolve guest concerns quickly and professionally to protect the Tim Hortons brand.
• Follow and enforce company policies, schedules, and performance expectations consistently.
• Ensure compliance with health, safety, and workplace regulations at all times.
• Work flexible full-time shifts including evenings, weekends, and peak periods.

Responsibilities

• Lead the front-of-house team with bold energy to deliver fast, friendly, guest-first service.
• Supervise daily operations including shift coverage, workflow, and guest experience standards.
• Train, coach, and develop team members to meet Tim Hortons service and quality expectations.
• Manage cash, POS transactions, and basic reconciliation accurately and efficiently.
• Maintain a clean, safe, and organized restaurant by following food safety and sanitation procedures.
• Support food service readiness by monitoring inventory, supplies, and reporting low stock.
• Resolve guest concerns quickly and professionally to protect the Tim Hortons brand.
• Follow and enforce company policies, schedules, and performance expectations consistently.
• Ensure compliance with health, safety, and workplace regulations at all times.
• Work flexible full-time shifts including evenings, weekends, and peak periods.

Skills

Front-of-house leadership

Team supervision

Cash handling

Food safety

Job description

4305 Redford St, Port Alberni, BC, V9Y 3R2

Description

Requirements

Lead the front-of-house team with bold energy to deliver fast, friendly, guest-first service

Supervise daily operations including shift coverage, workflow, and guest experience standards

Train, coach, and develop team members to meet Tim Hortons service and quality expectations

Manage cash, POS transactions, and basic reconciliation accurately and efficiently

Maintain a clean, safe, and organized restaurant by following food safety and sanitation procedures

Support food service readiness by monitoring inventory, supplies, and reporting low stock

Resolve guest concerns quickly and professionally to protect the Tim Hortons brand

Follow and enforce company policies, schedules, and performance expectations consistently

Ensure compliance with health, safety, and workplace regulations at all times

Work flexible full-time shifts including evenings, weekends, and peak periods

Company Information

At Tim Hortons, you’ll lead the front of house with energy, care, and teamwork. This is a fun, flexible environment where guests are your neighbours, co-workers feel like friends, and every shift brings new opportunities to grow and make a difference. We believe the best service comes from people who feel included and respected, so we’re committed to building a workplace where everyone can do their best work. If you’re ready for a role that’s hands-on, supportive, and driven by people, we’d love to have you join our team.