food service supervisor

Wendy's; Penticton; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Health care plan

Job summary

Wendy's in Penticton, Canada, is seeking a restaurant supervisor to oversee daily operations on-site, manage staff schedules, and ensure food preparation meets quality standards.

The role requires 1–2 years of experience in a fast-paced setting. You will train staff in duties, sanitation, and safety procedures, and address customer concerns.

You will monitor inventory and costs, prepare reports, and maintain records while delivering excellent service in a team-focused environment.

Qualifications

• 1 year to less than 2 years experience in food service.
• On-site role at a restaurant.
• English language required.
• Knowledge of sanitation and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Skills

Customer focus

Excellent communication

Team player

Interpersonal skills

Flexibility

Education

Secondary graduation certificate

Or equivalent experience

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health benefits

• Health care plan