food service supervisor

Government of Canada; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee food service operations. This role involves supervising staff, ensuring quality control, and maintaining customer satisfaction in a fast-paced environment. Ideal candidates will possess strong interpersonal skills, flexibility, and a keen attention to detail. Join a dynamic team where your contributions will directly impact customer experiences and operational success. If you thrive under pressure and enjoy working collaboratively, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Strong client focus and interpersonal skills are essential.

Responsibilities

• Supervise and coordinate food preparation and service activities.
• Train staff on job duties, sanitation, and safety procedures.
• Address customer complaints and maintain service quality.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Attention to detail

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Food service establishment
• On-site customer service

Responsibilities Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player