food service supervisor

Dairy Queen; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Supervisor to manage and enhance operations in a fast-paced environment. In this role, you will lead a team, ensuring that food quality and service standards are met while addressing customer concerns. Your strong interpersonal skills and ability to work under pressure will be key in maintaining an efficient workflow. This is a fantastic opportunity to grow your career in the food and beverage sector, where your contributions will directly impact customer satisfaction and team performance.

Qualifications

• 1-2 years of experience in food service management.
• Strong leadership and communication skills required.

Responsibilities

• Supervise and coordinate food preparation activities.
• Train staff on job duties and safety procedures.
• Maintain quality control standards in food service.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Teamwork

Education

Secondary (high) school graduation certificate

Job description

Join to apply for the food service supervisor role at Dairy Queen.

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work location

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for the chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

Supervise 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Bending, crouching, kneeling
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food and Beverage Services

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