food service supervisor

Tim Hortons; Guelph; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffee shop in Guelph seeks a Food Service Supervisor to oversee operations and train staff in ensuring high-quality service. The position requires experience in supervising teams and maintaining food standards while supporting newcomers and youths with tailored training. This permanent, full-time role involves managing a team in a fast-paced environment, establishing schedules, and addressing customer needs.

Qualifications

• 1 year to less than 2 years of experience in food service supervision.
• Recognized employer with supportive initiatives for newcomers and youth.

Responsibilities

• Supervise and co-ordinate activities of staff in food preparation.
• Establish methods to meet work schedules and quality standards.
• Address customers' complaints and maintain service quality.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Coffee shop
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Work Term : Permanent
• Hours : 30 to 40 hours per week

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