Food Service Supervisor

Northland Properties Corporation - Dennys; Grande Prairie; On-site; CAD 21,593 - 30,754; Full time

Job summary

A well-established dining brand in Grande Prairie is seeking a motivated Food Service Supervisor. You will oversee daily restaurant operations, ensuring high-quality food and excellent customer service. Key responsibilities include supervising staff, training, maintaining standards, and addressing customer complaints. Ideal candidates should have at least 2 years of supervisory experience in food service, strong leadership, and communication skills. This position is on-site with an hourly wage of $19.00, working 35 hours a week.

Qualifications

• Minimum 2 years of experience in a food service supervisory role.
• Strong leadership and communication skills are essential.
• Ability to manage teams of 5–15 staff.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food and service meet quality control standards.
• Address customer complaints and resolve issues professionally.
• Maintain records of stock, repairs, sales, and wastage.
• Prepare food order summaries for kitchen staff.
• Supervise and check assembly of food orders.
• Establish staff work schedules.

Skills

Leadership skills

Communication skills

Supervision of staff

Education

College/CEGEP

Job description

NOC Job Code/Title

• 62020 - Food Service Supervisor

Denny’s Restaurants is a well-established dining brand committed to delivering quality food and excellent customer service. We are currently seeking a motivated Food Service Supervisor to join our team in Grande Prairie.

Job Details

Employer: Denny’s Restaurants
Location: Grande Prairie, AB (On-site)
Salary: $19.00 per hour
Hours: 35 hours per week
Employment Type: Permanent, Full-time
Start Date: As soon as possible
Vacancies: 1

Job Description

Denny’s Restaurants in Grande Prairie is seeking a dedicated and experienced Food Service Supervisor to oversee daily restaurant operations and ensure high-quality food and customer service.

Key Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Ensure food and service meet quality control standards
• Address customer complaints and resolve issues professionally
• Maintain records of stock, repairs, sales, and wastage
• Prepare food order summaries for kitchen staff
• Supervise and check assembly of food orders
• Establish staff work schedules

Work Conditions

• Fast-paced and noisy restaurant environment
• On-site position (no remote work available)
• Shift work including early mornings, evenings, weekends, and overtime

Requirements

• Education: College/CEGEP
• Experience: 2 years to less than 3 years in a related role
• Strong leadership and communication skills
• Ability to supervise teams of 5–15 staff

Who Can Apply

• Canadian citizens, permanent residents, or temporary residents with a valid Canadian work permit

Equal Opportunity Employer

Denny’s Restaurants is committed to employment equity and encourages applications from:

• Newcomers and refugees
• Youth
• Indigenous peoples