food service supervisor

Five Guys Burgers and Fries; Fort McMurray; On-site; CAD 35,000 - 50,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Supervisor to oversee food preparation and service operations. This role involves training staff, ensuring food quality, and managing schedules in a fast-paced environment. The ideal candidate will possess strong supervisory skills, a focus on customer satisfaction, and the ability to thrive under pressure. Join a team that values efficiency and teamwork, and contribute to delivering exceptional service in a vibrant restaurant setting. If you are passionate about food service and enjoy leading a team, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Train staff in job duties and maintain quality control standards.
• Address customer complaints and ensure satisfaction.

Skills

Supervision

Customer service

Food safety procedures

Time management

Teamwork

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Team player