Food Service Supervisor

Tim Hortons; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Tim Hortons, une entreprise canadienne emblématique, cherche un superviseur pour diriger une équipe dans un environnement dynamique. Le candidat idéal aura une expérience en supervision et démontrera des compétences en leadership, tout en garantissant un service client exceptionnel à travers divers formats, y compris la commande au volant et la livraison. Rejoignez-nous pour faire partie de notre équipe dévouée, où chaque jour présente de nouvelles opportunités.

Benefits

Salaires compétitifs

Formation et expérience

Avantages optionnels

Incitations à la performance en équipe

Événements et célébrations d'équipe

Qualifications

• Expérience de supervision préalable requise.
• Capacité à guider les subordonnés sur les normes alimentaires et les politiques de l'entreprise.
• Capacité à gérer efficacement les plaintes des clients.

Responsibilities

• Diriger une équipe pour atteindre les objectifs de service.
• Assurer une expérience client exceptionnelle dans divers services.
• Former et encadrer les employés en matière de qualité et de procédures.

Skills

Leadership ability

Teamwork

Problem solving

Can-Do attitude

Job description

This is an opportunity to work for one of the largest national chains recognized the world over, embodying Canadian values and attitudes. This position will be responsible for leading a team to achieve our exceptional service standards and deliver outstanding guest experiences across dine-in, drive-thru, takeout, and delivery.

We are willing to support individuals looking to secure their PR.

What do you get from us?

• Competitive wages
• Training and experience
• Optional Benefits
• Team-based performance incentives
• Team Events and Celebrations

What do we expect from you?

• Leadership ability and willingness to lead a team
• Achieve regular shift objectives
• Guide subordinates on food standards and company policies
• Handle guest complaints effectively
• Willingness and a “Can-Do” attitude
• Ability to demonstrate urgency and ownership
• Works well within a team

Do you have previous Tim Hortons experience? If so, we offer a premium to trained applicants.

REQUIREMENTS

• Previous supervisory experience

ABOUT THE COMPANY

Opportunity, flexibility, and new challenges every day are just a few reasons you'll enjoy working here. At Tim Hortons, you'll feel at home in a fun, flexible environment where guests are your neighbors, co-workers are your friends, and simple acts leave a lasting impression. We’d love for you to join our team because it’s the people that make Tims, Tims. We’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. I understand that I may be applying to a franchise-owned restaurant, and hiring decisions are made by the franchisee. Accommodations are available upon request.