food service supervisor

Good Earth Coffeehouse; Edmonton; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffeehouse seeks a Supervisor to oversee food preparation staff and ensure quality standards are met. With responsibilities including training personnel and managing customer relations, this role is pivotal for maintaining high service levels. Ideal candidates will possess a Secondary school graduation certificate and relevant experience.

Qualifications

• 1 to 2 years of relevant experience required.
• Training staff in job duties and safety.
• Ability to handle customer complaints.

Responsibilities

• Supervise and coordinate food preparation staff activities.
• Ensure food quality meets standards and address complaints.
• Maintain records of stock and prepare reports.

Skills

Supervision

Communication

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment