food service supervisor

Tokyo Express Millwoods; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated supervisor to lead a dynamic team in a fast-paced environment. This role involves overseeing food preparation, ensuring quality control, and addressing customer concerns. The ideal candidate will have a strong focus on client satisfaction, effective interpersonal skills, and the ability to thrive under pressure. With a commitment to creating a welcoming atmosphere for newcomers and youth, this position offers a unique opportunity to make a positive impact in the community while advancing your career in the culinary field.

Benefits

Relocation costs covered by employer

Diversity and cross-cultural training

Cultural competency training for Indigenous workers

Qualifications

• 2-3 years of experience in a restaurant setting.
• Must have a college diploma or equivalent.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Ensure food quality and address customer complaints.
• Maintain records of stock and prepare reports.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

College or CEGEP certificate or diploma

Job description

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

Work Setting

• Relocation costs covered by employer
• Willing to relocate
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys

Supervision

• 3-4 people

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Support for Newcomers and Refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers