food service supervisor

Dairy Queen Grill & Chill Restaurant; Didsbury; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading fast food outlet is seeking a Food Service Supervisor to oversee daily operations, manage staff, and ensure quality service. The ideal candidate will have a secondary school diploma and experience in a supervisory role. This permanent position offers 35 to 40 hours of work per week in a dynamic environment focused on quality and customer satisfaction.

Qualifications

• Experience in a supervisory role is an asset.
• Ability to train staff in job duties and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Address customers' complaints or concerns.

Skills

Supervision

Quality Control

Training

Customer Service

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : Experience an asset

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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