food service supervisor

Dairy Queen; Didsbury; On-site; CAD 28,000 - 38,000; Full time

Benefits offered by this job

Restaurant perks

Job summary

Dairy Queen in Alberta seeks a supervisor to oversee kitchen and counter staff at our on-site fast food location. You will help manage day-to-day operations, ensure quality standards, and support staff with training and guidance.

The role focuses on coordinating schedules, maintaining service quality, and addressing customer concerns to deliver a positive guest experience in a busy fast-food setting.

Qualifications

• Secondary school graduation certificate or equivalent.
• Experience is an asset.
• On-site work at a fast food outlet or concession.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Prepare food order summaries for chef.
• Supervise and check assembly of trays.
• Establish work schedules.

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

Work setting

On site

Work must be completed at the physical location. There is no option to work remotely.

• Fast food outlet or concession

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities