food service supervisor

Stacked; Hamilton; On-site; CAD 36,000 - 52,000; Full time

Job summary

Stacked in Hamilton, ON is seeking an experienced kitchen supervisor to help manage daily restaurant operations on site. The role requires 2–3 years in food service, College/CEGEP or equivalent experience, and excellent English communication.

You will establish schedules, order supplies, supervise cooks, train staff on sanitation and safety, manage budgets, handle customer concerns, and ensure quality standards.

Qualifications

• 2–3 years of experience in food service or restaurant management.
• English proficiency required.
• College/CEGEP or equivalent experience.

Responsibilities

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres

Skills

English

Education

College/CEGEP

Job description

Overview

Languages

English

Education

• College/CEGEP
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Odours
• Wet/damp
• Hot

Work setting

• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres

Supervision

• 3-4 people
• 5-10 people

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Team player
• Dependability

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of these groups:

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers