food service supervisor

Pho Vietnam 999; Brantford; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant and dynamic restaurant environment where you can showcase your leadership and interpersonal skills. This exciting role involves supervising a team, ensuring high-quality food and service, and maintaining efficient operations. You'll be at the forefront of creating a welcoming atmosphere for customers while managing staff training and addressing any concerns. If you're passionate about the food industry and thrive in a fast-paced setting, this opportunity is perfect for you. Be part of a team that values diversity and supports newcomers, veterans, and mature workers.

Qualifications

• 1-2 years of experience in a fast-paced restaurant environment.
• Ability to train staff in job duties and safety procedures.

Responsibilities

• Establish methods to meet work schedules and ensure quality control.
• Train staff and address customer complaints effectively.

Skills

Interpersonal Skills

Oral Communication

Attention to Detail

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Location

On site. Work must be completed at the physical location. There is no option to work remotely.

Work Site Environment

• Noisy
• Hot

Work Setting

• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Train staff in job duties, sanitation, and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Prepare food order summaries for the chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Supervision

• 3-4 people

Additional Information

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Attention to detail

Personal Suitability

• Efficient interpersonal skills
• Excellent oral communication

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as members of these groups:

Support for newcomers and refugees

• Recruits newcomers and/or refugees displaced by conflict or natural disasters (e.g., Ukraine, Afghanistan)
• Supports foreign credential recognition
• Offers mentorship programs pairing newcomers/refugees with experienced employees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to create a welcoming environment for youth

Support for Veterans

• Provides awareness training to create a welcoming environment for Veterans

Support for Indigenous People

• Provides cultural competency or awareness training for all employees to create a welcoming environment for Indigenous workers

Support for Mature Workers

• Implements hiring policies discouraging age discrimination
• Provides awareness training to foster a welcoming environment for mature workers